Here’s a sample Return and Exchange Policy for Zowrist:
Zowrist Return and Exchange Policy
At Zowrist, we strive to provide high-quality products. However, we understand that sometimes you may need to return or exchange an item.
Return Policy
- Returns are only accepted if the product is in its original, unopened packaging.
- We do not accept returns after the package has been opened.
- To initiate a return, contact our customer service within [X] working days from delivery.
- Refunds will be processed within [X] working days after receiving the returned item.
Exchange Policy
- Exchanges are only accepted within [X] working days from delivery.
- To initiate an exchange, contact our customer service and provide the reason for exchange.
- The product must be in its original condition with all tags and packaging intact.
- Exchange is only possible for a different size/color of the same product or another product of equal value.
Conditions for Returns and Exchanges
- Products must be in their original condition.
- Products must not have been worn, altered, or damaged.
- All original tags, packaging, and accessories must be included.
Procedure for Returns and Exchanges
- Contact our customer service via [insert contact information] to initiate the process.
- Provide order number, reason for return/exchange, and photos of the product (if applicable).
- Our team will guide you through the next steps.
Refund and Exchange Processing Time
- Refunds: within [X] working days after receiving the returned item.
- Exchanges: within [X] working days after receiving the exchanged item.
Exceptions
- Sale items are non-returnable and non-exchangeable.
- Customized or special-order items are non-returnable and non-exchangeable.
Contact Us
For any questions or concerns, please contact:
Zowrist
Email: zowrist@gmail.com
Phone Number: +92 344 2013635
By purchasing from Zowrist, you acknowledge that you have read, understood, and agreed to our Return and Exchange Policy.